I can't detect my Octavio device from Virtuoso

Discover the most common problems that can lead to a problem detecting your Octavio device.

Install the latest software version

The playback of certain music is interrupted? Update your device with this guide.

My Deezer Family account is not recognized on Virtuose

Is your Deezer family account not recognized on Octavio Virtuose? Find out how to quickly fix the problem.

Configure your Octavio Stream

Learn how to configure your Octavio Stream to your Wi-Fi network and connect it to your existing audio installation.

Use your device controls

Find out how to activate configuration mode, bluetooth or how to change music easily with your device.

Energy impact of the product

Discover the energy impact around Octavio Stream, its consumption, its standby mode and its repairability.

Configure your Octavio Amp

Learn how to configure your Octavio Amp to your Wi-Fi network and connect it to your passive speakers.

Use your device controls

Find out how to activate configuration mode, bluetooth or how to change sources easily with your device.

Energy impact of the product

Discover the energy impact around Octavio Amp, its consumption and its repairability.

Configure your Octavio Maestro

Learn how to configure your Octavio Maestro to your Wi-Fi network and stream your music without further delay.

Use your device controls

Find out how to activate configuration mode, Bluetooth or how to change sources easily with your device.