Privacy policy

Preamble: IOT Symphony is concerned about the protection of personal data of interested persons and customers. The following data protection statement provides information on the manner, extent and use of the collection and use of your personal data.

This privacy policy applies to both the octavio website and the Octavio Virtuose mobile application.

In accordance with the General Data Protection Regulation (hereinafter "GDPR") the data controller is:

IOT Symphony

99A, boulevard Constantin Descat 59200 Tourcoing

To contact the data controller: e-mail: contact@octavio.fr

Personal data: Personal data is information related to persons, whose identity is identified or can be identified (name, address, e-mail, telephone, etc.).

We process personal data that we receive in the course of our business relations and services. This personal data includes your identity (name, first name, etc.), your contact details, your postal address, your e-mail address, your telephone number, etc. It may also include order-related data, advertising and sales data, contact for the purpose of product feedback, offers and data required to meet legal obligations. We receive this personal data directly from you or from third parties such as our partner companies.

Data processing: We process your personal data :

To carry out pre-contractual measures or to fulfill our contractual obligations in the context of the business relationship;

On the basis of your consent, if you have given us your consent to contact you for the purpose of sending offers and advertisements or to fulfill our legal obligations;

Or because of our legitimate interest in processing the data. We may process your personal data in order to send you information about our company and advertising and marketing information if you provide it to us for the purpose of contacting us (e.g. when you sign up for a newsletter, when you register to download a guide or various documents that we may make available to you or when you place an order).

The processing of your data serves the purpose of executing and ensuring the smooth running of the contract and the business relationship. If you do not make your data available to us, we will generally have to refuse the conclusion and execution of the contract. Some of your data, such as your name, first name, postal address and e-mail address, are necessary for the completion of a transaction.

If consent is required for the processing of the data, consent will of course be obtained. The consent for data processing is voluntary. The processing of data for specific purposes is carried out on the basis of the consent given in accordance with these specific purposes defined in the declaration of consent and the limits agreed upon therein. A consent can be revoked at any time in writing or by e-mail. The lawfulness of the data processing up to that point is then not affected.

You are not obliged to give your consent to the processing of data that is neither relevant nor required for the execution of the contract.

Transfer of data: In principle, data is not transferred. However, we may pass on the data to partners and service providers (logistics companies, carriers) for example if this is necessary for the execution of the contract. Within IOT Symphony, only those employees who need your data in order to fulfill contractual and/or legal obligations have access to it. In order to achieve the stated purposes, your personal data may be disclosed to the following recipients IT companies for the provision, service and maintenance of our IT system as well as for the execution of the IT purposes of data processing, tax advisors and fiduciary agents for the purpose and in the interest of fulfilling our tax obligations, insurance companies or claim reporting portals, for the management of claims and invoicing in case of claims, marketing partners provided you have given your consent, after-sales partners, legal representations, security authorities, courts or competent authorities for legal proceedings.

Duration of storage: The data is stored only for the required duration for which we have collected your data. Personal data is stored for as long as the legal retention obligation remains.

 

Your rights: In accordance with the applicable law, you are entitled to: check whether we process your personal data and, if so, which data, and receive copies of the data in question. You can demand that personal data that is incorrect or not in accordance with the law be corrected, completed or deleted. You can demand that we restrict the processing of your personal data, object to the processing of personal data. You can demand the portability of your data and be informed of the identity of third parties to whom your personal data is transferred.

With the consent you have given us for the processing of your personal data, you have the right to revoke this consent at any time by e-mail or by post. The lawfulness of the data processing up to this point is not affected. In addition, you have the right to file a complaint with the French data protection authority or with another supervisory authority responsible for data protection within the European Union, in particular at your place of residence or work.

USE OF THE SITE:

Use of this site is subject to acceptance and compliance with general terms of use and general terms of sale.