Troubleshooting

Discover our configuration and user guides to get the most out of your Octavio systems.

Version 4.6.437434 issue

This software version is likely to be unstable. Affected devices : • Octavio Stream • Octavio Amp Problems found : Sound skipping may be audible via Wi-Fi sources (broadcast from the Deezer Virtuos...

Link a Deezer Family account

To allow the Octavio Virtuose application to dissociate the accounts that make up a Deezer Family subscription (so that each user can find music and favorites independently of other users) it is n...

Fix reading problems

These recommendations only apply to Android devices. Some smartphones have advanced battery optimizations that may block the proper functioning of the Octavio Virtuose application. Indeed, some mod...