I want to manually update my product
Learn how to manually update your Octavio device software.
The Virtuose app cannot find my Octavio device
Discover the most common problems that can lead to a problem detecting your Octavio device.
Playback causes audio skipping issues
The playback of certain music is interrupted? Update your device with this guide.
My Deezer Family account is not recognized on Virtuose
Is your Deezer family account not recognized on Octavio Virtuose? Find out how to quickly fix the problem.
The Virtuose application does not sequence my music correctly
Do you have problems sequencing music on Octavio Virtuose? Find out how to quickly resolve your problem.