Try our products
1. Order the product
Order an Octavio product by selecting the "Pay in 30 days" payment option.
This payment method allows you to place a guarantee without being debited.
You then have one month to test your product, in accordance with the "satisfied or reimbursed" conditions.
2. Test the product
You now have one month to test your Octavio product, in your own listening conditions and with no surprises.
Our team remains available to assist you with product configuration or installation advice.
3. Make your choice
Not satisfied? Return the product and we won't charge you.
You like the product? You can keep the product; payment will be made 30 days after your initial order.
Conditions offered and guaranteed by Alma.
frequently asked Questions
Start by adding the Octavio product of your choice to your basket.
On the payment page, select “Pay in 30 days”. You will then be redirected to a payment page on which you will have to enter your bank details, to validate a bank imprint (in case you keep the product after the 30 day trial). You will then receive a summary email confirming your choice.
Alma systematically carries out a 3D Secure verification to confirm that you are the owner of the card used. Your bank then sends you a confirmation SMS or a push notification in your banking application, to confirm that you initiated this operation and that it is not fraudulent.
You will automatically receive a reminder from the payment organization Alma, before the end of the 30 day period.
Please simply contact the Octavio team and provide us with your order number.
This will thus be canceled and we will take care of canceling the transaction with the payment organization Alma, you will not be charged.
All you have to do is send us your order and the Octavio team will give you further instructions.
Do not hesitate to go to the Alma FAQ (https://support.getalma.eu/hc/fr) or contact them directly at support@getalma.eu