I want to manually update my product
Learn how to manually update your Octavio device software.
Fix a problem with your product
I can't detect my Octavio device from Virtuoso
Discover the most common problems that can lead to a problem detecting your Octavio device.
Install the latest software version
The playback of certain music is interrupted? Update your device with this guide.
My Deezer Family account is not recognized on Virtuose
Is your Deezer family account not recognized on Octavio Virtuose? Find out how to quickly fix the problem.